Stop spam downloading to your mail client

If you are still receiving spam in your email client, it is possible Yahoo Xtra webmail is allowing you to download spam email.

There may also be situations where you want to download all of your email, including spam, to your email client. While you cannot disable Yahoo Xtra's Spam filter, you can still choose whether or not you download spam.

  1. Log in to webmail
  2. Click the Options icon
  3. Click Mail Options
  4. Click POP & Forwarding
  5. Select Access Yahoo! Mail via POP
  6. In the drop down box, select one of the following options:
    • Don't download spam email
      Select this to stop downloading email marked as Spam to your email client
    • Download spam with no special indicators
      Warning: Downloading spam with no special indicators will not indicate which of the emails are marked as spam. For safety reasons, we recommend using the next option instead.
    • Download spam, but prefix the word "Spam"
  7. Click Save
Email that is not being marked as spam

If you are receiving spam email that is not being caught by Yahoo's spam filter, you can manually mark it as spam. This will help train the filter and make it more effective in the future.

You can do this by following the steps for Managing Spam on our Yahoo!New Zealand Email Troubleshooting page.

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