Error 797 - Cannot establish a connection because the modem could not be found

hen trying to connect to the Internet you may get an error due to

  • Incorrectly configured modem or firmware
  • Incorrectly configured or corrupt dialler
  • The modem firmware is corrupt

Error Message
797 - Cannot establish a connection because the modem could not be found

To resolve

  1. Open the Modem Control Panel and see if any modems are installed
  2. If there are modems installed, check that they are responding to diagnostics, if not refer to vendor
  3. If there is a modem installed that responds to diagnostics you should check that the dialler has the correct modem selected. If not change it to the modem that is installed.
  4. Refer to the Vendor to get the system checked and modem reinstalled
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Answer Error 797 - Cannot establish a connection because the modem could not be found

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